If this prompt message pops up when you try to open the software, there are several leading causes to this.
For Certificate License User:
Please log into iauth.global.glodon.com to check whether correct product has been assigned into your account. If product has been assigned to your account, proceed to Step 2.
Please check whether the license is bind correctly in ‘Certificate License’.
If license has bound to your computer, please check if there is any product in the account
For Cloud License User:
Please log into cloud.global.glodon.com to check whether your product has been assigned to your account or not.
** Note: If problem persist, kindly contact with our technical support staff for further assistance.